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Texas Christian University
Policy Governing University-Related Web Sites
Last Revised: November 2006

Web Oversight and Management
Office of Web Site Management

The Office of Web site Management functions as the university's in-house consultant for Web site development needs and other New Media projects. The office works in partnership with on-campus units to help provide solutions to their Web/New Media projects. All non-administrative Web site projects should be initiated by first contacting the Office of Web site Management.

Website Hosting

All official TCU Web sites will be hosted on servers maintained by Technology Resources. To request Web space, please contact the Office of Web Site Management at ext. 7809, GetOnline@tcu.edu or by visiting www.GetOnline.tcu.edu. If it is determined that an individual project requires an outside firm to assist, the Office of Web site Management will facilitate that relationship as well to ensure any concerns due to security, data integrity, consistency and support are met.

Units may request URLs with the tcu.edu extension by contacting the Office of Website Management. In cases where a URL outside of the TCU domain is required, units may also make those requests by contacting the Office of Website Management.

Technology Resources

Technology Resources acts in a support role to the Office of Web site Management and is responsible only for technical issues regarding Web accounts, University servers, and system configurations including maintenance of TCU Web servers. Any technical issues/considerations related to Web site development projects will be reviewed with TR personnel prior to the initiation of said projects and will be governed by Official TR Policies and Procedures.

Responsibility for maintenance/troubleshooting on any sites which are not hosted on TR servers or for any sites developed by outside vendors without the consent of the Office of Web Site Management will be the responsibility of the individual unit involved.

Web Steering Committee

The university's Web Steering Committee is responsible for making major decisions regarding the direction of TCU's Web presence. This includes the development and application of policies and standards for the TCU Web site as well as editorial and style guidelines, Web structure/architecture, standards, commercial activity and other technology issues.

Official TCU Web sites
Approval of Official Web Sites

Web sites created by University departments, programs and administrative offices are considered official and must have the approval of the appropriate vice chancellor, dean, director or department chair before being going live. Pages created by students or student organizations or by faculty and staff for personal or curricular use are not considered official Web pages and are addressed under the heading of Personal/Student Organization Web Pages.

Official Web site templates should conform to official university guidelines as outlined on the official TCU Branding Visual Identity Style Guide Web site (www.publications.tcu.edu) and are subject to approval by the Director of Web Site Management and the Director of Publications.

Required Elements

Official pages should also include the official arched TCU logo in the upper left hand corner and link back to the TCU Home Page (www.tcu.edu). In some instances it may be appropriate to have a link back to another specific school/college/departmental home page instead. These sites should also prominently display a contact name, e-mail address, physical address and telephone number.

Official University graphic images/logos and photos are available through the Office of Publications' graphics library (www.publications.tcu.edu). Note: The official University seal or logo cannot be altered in any way. Questions about official university logos should be directed to the Director of Publications at ext. 7809.

All pages should be tested in the most recent versions of Internet Explorer, Safari, and Firefox as well as on multiple operating systems to ensure Web pages will display accurately.

Copyright Statement

All official sites will abide by copyright law and respect the intellectual property of others and should display the following: © Texas Christian University. All rights reserved.

Student Information Disclosure

The disclosure of information about students is governed by the Federal Family Educational Rights and Privacy Act (FERPA). The registrar's Web site (www.reg.tcu.edu) describes guidelines for release of student information under FERPA. Please consult these guidelines prior to posting student information on Web sites. For more information please consult the Policies and Procedures section of the TCU Security home page (security.tcu.edu).

Privacy
Web sites that collect individually identifiable information must provide a link to the university's official privacy statement (www.tcu.edu/privacy.asp). For more information on handling and storing Sensitive Personal Information please review TCU's official SPI policy in the Policies and Procedures section of the TCU Security home page (security.tcu.edu).

ECommerce
Any sites that have a need to accept any form of online payment must adhere to the policies set forth by Technology Resources on this matter. For more information please consult the Policies and Procedures section of the TCU Security home page (security.tcu.edu).

Links to and from Non-University Web Sites

Links from official TCU Web sites to any non-university site must not imply university endorsement of the site's products or services. The following disclaimer must be included unless it is clear from the context that the university does not endorse the product or service: "Links on these pages to non-university sites do not represent endorsement by Texas Christian University."

Personal/Student Organization Web Pages
Personal Web Pages

Personal Web pages created by faculty, staff or students are the sole responsibility of their authors. As a service and for informational purposes only, the university may provide lists of and/or links to personal Web pages. The university is not responsible for and does not monitor the content of these pages. However, the university may investigate complaints, and may remove or limit access to Web pages that are deemed unacceptable or that may pose a legal liability to the university.

Personal Web pages are subject to all existing laws and university policies, and may not be used to promote businesses, goods or services; for advertising; or to provide financial gain for any individual or organization.

Personal pages must not convey the impression that the author is representing, giving opinions, or otherwise making statements on behalf of the university or any unit of the university and should carry the following disclaimer: "Unofficial information may be posted and maintained by TCU faculty, staff and student groups or individuals. TCU does not accept any responsibility or liability for any information contained on these pages."

Student Organization Web Pages

Recognized student organizations are encouraged to create Web sites to provide information about their programs, services, and events. Organizational Web sites must also have a faculty sponsor who is responsible for the content of the organization's pages and should include the name and e-mail address of the individual responsible for maintaining the organization's Web site. Organizational sites will include the following disclaimer: "Unofficial information may be posted and maintained by TCU faculty, staff and student groups or individuals. TCU does not accept any responsibility or liability for any information contained on these pages."

Student organizations can request links from the appropriate official TCU Web site by contacting the Office of Web site Management.

Web Site Maintenance

Responsibilities of Web Maintainers
Web site maintenance is the responsibility of the individual school, department or unit. Web maintainers should, at a minimum: create and maintain Web pages that comply with the accepted Web standards and policies and ensure that content is up to date and does not violate university policies or federal, state and local laws.

Web site Related Training

Depending on the nature of the particular Web site in question, training may be handled by Office of Web Site Management personnel, Technology Resources training staff or both. Training for specific Web development tools (HTML, Dreamweaver, Flash, Photoshop, etc.) is the responsibility of individual units.

Noncompliance with Web Standards and Policies

Questions that arise about content on any official TCU Web site may be directed to the Office of Web site Management at ext. 7809.

For personal/student organization sites, questions should be directed to the appropriate academic dean, chair or unit head.

Noncompliance with the established Web policy may result in temporary disconnection of Web pages.